Specified Commercial Transaction Act
| Business name | NAVYPOOL Co., Ltd |
|---|---|
| location | Makino Building 5F, 2-8-1 Hatchobori, Chuo-ku, Tokyo |
| telephone number | 050-1808-7104 Reception hours: 10:00-17:00 (excluding weekends, holidays, and the New Year holidays) |
| email address | Please contact us at scl@epicurean.tokyo . If you would like to contact us by phone, please contact us via the email address above |
| Operations Manager | Representative Director Yoshiko Aoike |
| Usage fee | Paid service usage fees displayed on this website |
| postage | Since the membership fees on this website are electronic products, there are usually no shipping charges For other paid services, please refer to the shipping fee displayed for each service |
| Additional fees and other charges |
Specified communication charges will be incurred when browsing the site, downloading content, sending and receiving e-mails when making inquiries, etc |
| Payment period | The timing of payment will depend on the agreement between you and the company that provides the payment method below |
| payment method | In addition to the following credit card payments, you can also use proxy collection services such as those provided by mobile phone companies
*Depending on the paid service, there may be restrictions on the payment methods that can be used. Please refer to the payment method selection screen for each service |
Special terms regarding returns |
Due to the nature of electronic products, returns/cancellations are not accepted |
Notes on the recurring billing method |
Even if you cancel a paid subscription service during the contract period, you will be charged until the contract expiration date, and we will not be able to provide any refunds, such as pro rata payments |
| Start (delivery) time | Paid membership services can be used immediately after paying and other paid services can be used immediately after completing the purchase procedure specified by our company |
| PC/smartphone operating environment | [PC version] OS: Windows 10 or later Browser: Latest version of Google Chrome, latest version of Microsoft Edge OS: MacOS 11 or later Browser: Latest version of Safari, latest version of Google Chrome
[Smartphone version] OS: iOS 15 or later Browser: Latest version of Safari, latest version of Google Chrome OS: Android 11 or later Browser: Latest version of Google Chrome |
| Precautions | This service is not subject to the cooling-off period stipulated in the Specified Commercial Transactions Act |
