We take great care when managing your personal information and handle it as listed below.
1. About the Privacy Policy Manager
Our company has appointed the following persons as the Personal Information Protection Manager, and has taken measures to properly and safely manage your personal information, and to prevent and correct unauthorized access, loss, destruction, alteration, leakage, etc. from outside:
Personal Information Protection Manager: Representative Director, NAVYPOOL Co., Ltd.
2. Purpose of use of personal information
We collect personal information for the purposes listed below.
- For email newsletter distribution to members
- To ship products to members who order listed ingredients
- For delivering products to contest winners held by EpiRecipe
- To send coupons from stores listed on recipes to members
- To send recipe books to the author of recipes featured in recipe books
- To conduct media interviews with EpiRecipe members
- To respond to the inquiry
- To introduce employees to business partners
- For big data analysis of recipe attributes, member preferences, etc.
3. Regarding the provision of personal information
We will not provide personal information to third parties except in the following cases:
- If you have consent from the person in question
- If required by law, etc.
- When outsourcing work to our contractor
In this case, we will follow the following section, "Regarding Personal Information Consignment."
4. Regarding outsourcing of personal information
In our business operations, we outsource some of our operations to outside parties in order to provide better services to the individual. In such cases, personal information may be deposited with the contractor. In this case, our company carefully selects contractors on the condition that it has implemented a management system that can properly protect personal information, and then arranges the necessary matters to prevent the leakage of your personal information, such as through proper management and confidentiality, in contracts, etc., and has them carry out appropriate management.
5. Regarding personal information to be disclosed
Our company will respond without delay to requests from the individual with the authority to respond to all requests requested by the individual to disclose, correct the content, add or delete, notify the purpose of use, erase, and suspend provision to third parties (hereinafter referred to as disclosure, etc.) as personal information to which the individual is subject to disclosure is permitted.
6. Disclosure of personal information to be disclosed, etc.
If the individual requests disclosure of the personal information to be disclosed, we will disclose it to a reasonable extent after verifying the identity of the individual. However, this does not apply to cases where there is a risk of harming the life, body, property or other interests of another person, or when it is determined that this will significantly interfere with the Company's business operations. In addition, if there is a provision in laws, etc., we will take appropriate measures based on the laws and regulations.
7. About identity verification
Our company uses one of the following methods to verify your identity:
Call the phone number already provided by the person in question and verify your identity.
We will send an email to the email address that has already been provided by the person in question and reply to the email to confirm that you are the person in question.
During the procedure, we will confirm your name, address, phone number, and date of birth.
To verify the identity of your agent, the agent will visit us directly and present your driver's license or passport to confirm it.
8. Procedures to respond to requests for disclosure, etc.
After verifying your identity, we will send you a "Personal Information Disclosure Request" to the individual. Once the person has returned a "Personal Information Disclosure Request", we will promptly respond to disclosure, etc. without delay. The answering method will be sent in writing by telephone or the response to the request. In addition, when requesting disclosure, we will not collect fees.
9. Purpose of use of personal information
We mechanically acquire and handle information (access logs, cookies, etc.) related to people using this website for the following purposes:
- For security measures such as unauthorized access detection
- To analyze access status and improve website
Although we do not use the acquired information by linking it to personal information, depending on the viewing environment of the person using the website, the access status (date and time, device environment, etc.) at the time of viewing may be automatically sent to external services such as social media accounts or anonymous information that identifies the individual.
This website links the following external services on some of the pages: Please refer to the privacy policies of each company for the types of information collected and how it handles it.
In addition, cookie tracking mechanisms can be stopped in the environment of the user.
To change cookie settings in your browser
- Google Chrome (Delete, enable and manage cookies in Chrome)
- Microsoft Edge (Delete cookies in Microsoft Edge)
- Apple Safari (Manage cookies and website data with Safari on Mac)
When changing social media account tracking settings
- Twitter (Privacy User Options)
- Facebook (How users manage their information)
- Google (turn "Don't Track" on or off)
Additionally, if you want to stop analytics using Google Analytics, you can disable it by downloading the Google Analytics Opt-Out Add-On provided by Google and installing it in your browser.
- Google Analytics Opt-Out Add-on
In addition, if you would like to enquire using this website reception form and obtain personal information for various procedures related to our business, you will be required to enter it after agreeing to the purposes of use and handling of personal information.
To change cookie settings in your browser
For inquiries, please click here.
Address: 2-8-1-502 Hatchobori, Chuo-ku, Tokyo
Company name: NAVYPOOL Co., Ltd.
Email address: regal@epicurean.tokyo
*We are closed on Saturdays, Sundays, holidays, and the New Year holidays.
Effective on March 10th, 2022
