We take the utmost care in managing your personal information and handle it as follows:
1. Personal Information Protection Manager
We have appointed the following person as the Personal Information Protection Manager to manage your personal information appropriately and safely, and to take measures to prevent and correct unauthorized access from outside, loss, destruction, falsification, leakage, etc
Personal information protection manager: Representative Director of NAVYPOOL Co., Ltd
2. Purpose of use of personal information
We collect personal information for the following purposes:
- To send email newsletters to members
- To ship products to members who order listed ingredients
- To send products to the winners of contests run by EpiRecipe
- To send members coupons for restaurants that post recipes
- To send recipe books to the authors of recipes published in the recipe books
- To conduct media interviews with EpiRecipe members
- To respond to inquiries
- To introduce employees to business partners
- For big data analysis of recipe attributes, member preferences, etc
3. Provision of personal information
We will not provide personal information to third parties except in the following cases:
- When consent has been obtained from the individual
- When required by law, etc
- When outsourcing business to our subcontractors
In this case, we will comply with the next section, "Entrustment of Personal Information."
4. Consignment of personal information
In order to provide better service to individuals, we outsource some of our business operations. In doing so, we may entrust personal information to the outsourcing company. In such cases, we carefully select outsourcing companies on the condition that they have in place and implement a management system that can properly protect personal information. We then stipulate in contracts and other documents necessary to prevent the leakage of personal information by properly managing personal information and maintaining confidentiality, and ensure that appropriate management is implemented
5. Personal information subject to disclosure
We will respond without delay to requests from individuals for disclosure, correction, addition or deletion of content, notification of purpose of use, erasure, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information for which we have the authority to comply with all such requests
6. Disclosure of personal information subject to disclosure
When we receive a request from an individual for disclosure of personal information subject to disclosure, we will disclose the information to a reasonable extent after verifying the individual's identity. However, this does not apply if there is a risk of harm to the life, body, property, or other interests of another individual, or if we determine that the disclosure will significantly impede the performance of our business. Furthermore, if there are provisions in laws and regulations, we will respond appropriately in accordance with those laws and regulations
7. Identity Verification
We will verify your identity using one of the following methods:
By calling back the phone number you have already provided us with to confirm your identity.
By sending an email to the email address you have already provided us with and having you reply to that email to confirm your identity.
By confirming your name, address, phone number, and date of birth during the procedure, we will verify your identity.
For identity verification of a representative, we will have the representative visit our company in person and present their driver's license or passport.
8. Procedures for responding to requests for disclosure, etc
After verifying your identity, we will mail you a "Request for Personal Information Disclosure, etc." Once we receive the "Request for Personal Information Disclosure, etc." from you, we will promptly respond to your request for disclosure, etc. without delay. We will respond by phone or by mail in writing to the details of your request. Please note that we do not charge any fees for requests for disclosure, etc
9. Purpose of use of personal information
On this website, we automatically collect and handle information related to website users (access logs, cookies, etc.) for the following purposes:
- For security measures such as detecting unauthorized access
- To analyze access status and improve the website
We do not link the information we collect to personal information. However, depending on the browsing environment of the person using the website, information about the access status (date, time, device environment, etc.) at the time of browsing may be automatically sent to external services such as social media, either linked to information that identifies the viewer, such as their social media account, or anonymously.
Some pages on this website are linked to the following external services. Please check the privacy policies of each company for the type of information collected and how it is handled.
Please note that tracking mechanisms such as cookies can be disabled in your environment
To change cookie settings in your browser:
- Google Chrome (Delete, enable, and manage cookies in Chrome)
- Microsoft Edge (Delete cookies in Microsoft Edge)
- Apple Safari (Manage cookies and website data in Safari on Mac)
When changing tracking settings for social media accounts
- Twitter (Your Privacy Options)
- Facebook (how you can manage your information)
- Google (turn "Do Not Track" on or off)
If you wish to stop analysis by Google Analytics, you can disable it by downloading and installing the "Google Analytics Opt-out Add-on" provided by Google into your browser
- Google Analytics Opt-out Browser Add-on
In addition, when you make an inquiry using the reception form on this website or when we collect personal information for various procedures related to our business, you will be asked to enter your information after consenting to the handling of personal information, including the respective purposes of use
To change cookie settings in your browser:
For inquiries, please contact us here.
Address: 2-8-1-502 Hatchobori, Chuo-ku, Tokyo
Company name: NAVYPOOL Co., Ltd.
Email address: regal@epicurean.tokyo
*We are closed on weekends, holidays, and during the New Year holidays
Effective March 10, 2022
